Política de envío
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Please note that processing times may be extended during high-demand periods, promotions, or unforeseen circumstances.
2. Shipping Times
Estimated delivery times vary depending on your location:
- United States: 5–15 business days
- International: 7–20 business days
These are estimated delivery times and are not guaranteed.
3. Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.
Any customs duties, taxes, or import fees are the responsibility of the customer.
4. Delays and External Factors
We are not responsible for delays caused by:
- Shipping carriers
- Customs clearance processes
- Weather conditions
- Incorrect shipping information provided by the customer
- Events beyond our control (force majeure)
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
Please allow time for tracking updates to become available.
6. Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
If your package is marked as delivered but not received, you should contact the shipping carrier directly.
7. Incorrect Address
It is the customer’s responsibility to ensure that the shipping address is correct.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
8. Failed Delivery / Returned Packages
If a package is returned to us due to:
- Incorrect address
- Failed delivery attempts
- Refusal to accept the package
We reserve the right to:
- Charge additional shipping fees to resend the item
- Deduct shipping costs from any refund issued
9. International Shipping
We ship worldwide.
Please note that international shipments may be subject to customs inspections and delays.
Customers are responsible for complying with their local laws and regulations regarding imports.
10. Separate Shipments
If your order contains multiple items, they may be shipped separately depending on availability.
11. Contact Information
If you have any questions about your shipment, you can contact us at: